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Leadership Institute

Training for Workforce and Teams

Today’s workforce is continually being challenged to take on increasing responsibilities, and these employees are the key to helping your organization achieve its strategic goals. All employees need to continuously build skills that will help them grow, ensure their employability, and contribute to the success of the organization.

DDI’s workforce development system includes competency-based programs designed to equip your workforce -- from frontline workers to first- and mid-level leaders -- with the day-to-day interpersonal, teamwork, and business-results skills that help create and maintain a high-performance workplace.

You can choose from a range of learning courses that are grouped by skill areas, such as personal effectiveness, group effectiveness, and getting business results. Taken together, these courses strengthen overall workforce performance. Taken selectively, they pinpoint areas that need improvement.

Advantages

DDI’s workforce programs are:

• Thoroughly proven to build specific, job-critical competencies and promote positive behavior changes that lead to better job performance.
• Flexible to fit your environment, languages, and delivery requirements.
• Tried and tested in the world’s leading companies, including more than 400 of the Fortune 500.
• Completely integratable so you can mix and match offerings to create a development program that’s highly tailored and highly effective for your
  organization and your people.
• Supported by complementary DDI products and services that let you assess development needs and manage ongoing performance.
• Capable of driving common language and behaviors throughout all levels in the organization.

Techniques for a High-Performance Workforce

Imagine a workplace where frontline employees and leaders are committed to increasing productivity, improving product and service quality, and building a high-performance workforce.

Techniques for a High-Performance Workforce® -- a Human Resource Executive Top New Training Product of the Year -- is a competency-based system designed to give employees and leaders the skills outlined above and more.

Performance Objectives

Techniques is proven to help organizations

• Adapting to Change
• Building Trust
• Communicating and Listening
• Communicating with Others
• Contributing to Meeting Success
• Fast Start for Teams
• Feedback Fundamentals
• Impacting Your Work Processes
• Improving Personal Productivity
• Influencing Others
• Interaction Skills for Success (Frequent Pre-requisite Course)
• Investing in Your Learning
• Making Effective Decisions
• Making Sense of Business: A Simulation®
• Optimizing Team Performance
• Partnerships for Improvement®
• Personal Empowerment: Taking Initiative
• Supporting Others
• Taking Action® Handbook
• Taking Action® to Solve Problems
• Taking Charge of Your Development
• Thunderbolt Thinking®: Innovation Fundamentals
• Training Others
• Valuing Differences
• Working as a Team
• Working Through Conflict

Results

• An electric motor manufacturer documented savings of $25,000 in just one year from process improvement and quality teams.
• A major life insurance company reduced overtime and part-time expenses by 42 percent and increased productivity by 11.8 percent.
• A metal manufacturer reported a 40-percent increase in output, an 83-percent reduction in cycle time, and a 90-percent reduction in grievances.  This plant showed the highest employee satisfaction of all plants in the company.
• An aircraft manufacturer doubled their production of wing sets with the same number of people while reducing costs by 30 percent.
• A financial services company focused training on building internal partnerships between sales force divisions.  Shared leads and subsequent sales increased by more than 50 percent.  The program’s return on investment was 1,905 percent.