Leadership Institute
New Frontline Leadership Skills
Recommended Solution for: New Frontline Leadership Skills
In today’s highly competitive environment, organizations must be able to jump-start the productivity of their new leaders. Most new frontline leaders struggle -- not with the technical aspects of the job, but with the fundamental leadership skills that are critical to success in this new role. They must be able to:
- Achieve results through others by building strong relationships with team members.
- Provide proactive coaching for success and
support for improvement.
- Help others identify performance expectations
that align with the organization’s goals.
- Successfully delegate the right tasks to the
right individuals.
Because they are new to the leadership role, it is important for new leaders to:
- Understand and focus their efforts on the organization’s business strategies.
- Identify strengths and development needs for themselves and their team.
Course Recommendations
The following courses arm new frontline leaders with the knowledge and skills they need to achieve results more quickly in their new leadership role.
* Essentials of Leadership -- This prerequisite course teaches leaders how to get results through people.
- Getting Started as a New Leader -- New leaders develop a strategy and learn a leadership approach to accelerate their success in this new role. (No prerequisite course required)
- Coaching For Success -- Teaches proactive coaching skills that leaders need to help people take on new tasks or solve problems.
- Coaching For Improvement -- Builds the skills leaders need to help people with performance or work habit problems.
- Managing Performance Problems -- Provides leaders with additional skills to address chronic performance or work habit problems.
- Setting Performance Expectations -- Helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it.
- Delegating for Results -- Prepares leaders to become catalysts who transfer responsibility and authority to others.
Supplemental Courses and Development Tools
- Achieving Your Leadership Potential
- Leading Change
- Making Effective Decisions (No prerequisite course required)
- Making Meetings Work
- Resolving Conflict
- Reviewing Performance Progress
- OPAL® (Online Performance and Learning) -- Provides Internet reinforcement and just-in-time coaching.
Rationale
New leaders are asked to take on a whole new list of responsibilities that are often challenging for even the experienced manager. Too often work group performance drops as new leaders work under higher visibility and expectations to undo their “rookie” mistakes. It is important for new leaders to develop a plan, with their manager’s support, that focuses on the new skills that are critical to success. They must be able to take an objective look at their teams and proactively find ways to leverage their existing skills, help them develop new skills, and provide the coaching and support they need to be successful.